Privacy & Cookies Policy
This policy explains how we collect, use, store and protect personal data when you use our website. We are committed to handling your information responsibly, transparently and in line with applicable requirements.
1) What information we collect
We may collect details such as name, email, phone, delivery address, order information and support messages.
Technical information may include device type, browser, pages visited and interaction events for analytics.
We collect only data that is relevant to running the store, processing orders and improving service quality.
2) How we use your data
To process orders, coordinate delivery, send service updates and respond to support requests.
To improve product selection, user experience, website stability and fraud prevention controls.
To communicate important operational notices and policy updates where necessary.
3) Cookies and similar technologies
Essential cookies help core site functionality such as cart state, language preference and secure sessions.
Performance/analytics cookies help us understand traffic, usage behavior and page performance.
You can usually manage or disable cookies in your browser settings, but some features may stop working properly.
4) Data sharing and service providers
We may share necessary data with trusted third parties such as payment processors, delivery partners and technical providers.
Such sharing is limited to what is needed to perform the requested service or comply with legal requirements.
We do not sell personal data as part of our standard business operations.
5) Data retention and security
We keep data only for as long as needed for operational, legal, accounting or support purposes.
We apply reasonable technical and organizational safeguards to reduce unauthorized access and misuse risks.
No online system is 100% secure, but we continuously improve protection and monitoring controls.
6) Your choices and rights
You may request access, correction or deletion of eligible personal data where permitted by law.
You may opt out of non-essential communication and contact support for privacy-related requests.
Identity verification may be required before fulfilling certain data requests.
7) Policy updates
We may update this policy from time to time to reflect legal, operational or technical changes.
The latest published version on this page is the one that applies at the time of use.
For questions, contact us through the contact page and mention your privacy request clearly.
More Information
FAQ
Do you sell my personal data?
No. We do not sell personal data as part of our standard store operations.
Why do you use cookies?
Cookies support core features such as cart continuity, language settings, security and analytics.
Can I disable cookies?
Yes, through your browser settings. Some website functions may be limited after disabling them.
How do I request data update or deletion?
Please contact support with your request details. We may verify identity before processing.
How long do you keep my data?
Only as long as necessary for service, legal, accounting and support obligations.